AI-Powered Automation for Businesses

AI-Powered Automation for Businesses

At Ontag, we create AI-powered automation solutions to help companies work more effectively, respond more quickly, and improve their day-to-day efficiency. We develop solutions tailored to the specific needs of each business to support areas such as marketing, customer service, lead management, internal organization, and repetitive tasks that take up the team’s time.

What kinds of AI-powered automation solutions do we create?

Automated customer service and customer support

We create AI-powered automations to answer frequently asked questions, route requests, filter contacts, and provide faster responses across channels such as websites, WhatsApp, email, and social media.

Autonomous AI agents

We develop autonomous AI agents capable of performing tasks, making decisions based on defined rules, and supporting teams in processes such as customer service, lead qualification, sales support, information research, and order tracking.

Lead qualification and sales support

We develop automated workflows to capture leads, ask qualifying questions, organize opportunities, and help sales teams follow up on leads more quickly, with greater context and consistency.

Follow-up and recovery of opportunities

We automate follow-up messages, reminders, responses to quote requests, and the reactivation of dormant leads to reduce losses and improve sales follow-up.

Marketing and content management automation

We create processes to organize briefings, approvals, planning, task assignment, and content production support, making marketing management faster, clearer, and more efficient.

Internal organization and repetitive tasks

We have implemented automation to reduce manual work in internal processes, such as order sorting, data entry, alerts, status updates, and data sharing across teams and tools.

Integrations between tools and workflows

We integrate different platforms and create custom automations for each business, ensuring that information flows more smoothly between marketing, sales, customer service, and operations—without relying on repetitive and time-consuming tasks.

Agent-based AI systems for processes

We develop agent-based AI solutions for companies that require more advanced workflows, with multiple agents collaborating with one another, accessing information, performing actions, and adapting their responses more intelligently to the context of each task.

What our customers say

Sandra Cunha

Beatriz and Ricardo are innovative entrepreneurs, ideas flow through their minds naturally and dynamically. If you’re looking for marketing ideas of any kind, contact Ontag.

Pedro Miguel

Creativity and quality in an exceptional job in terms of social media management, website development and all kinds of designs. Great quality, I totally recommend them!

José Costa

For those who need personalized support whenever requested, you can’t find better than Ontag. Thank you.

Luiz Júnior

Good service with very good ideas. A website that has helped my business and gone far beyond what I imagined. I can only recommend it.

Ontag

Unlock 30 minutes free to bloom together

At Ontag we love ideas and entrepreneurs. Take part in a 30-minute conversation with our team of digital marketing experts, where you’ll have the chance to explore your ideas and shape your vision into a reality! Completely free of charge.

Trust is the foundation of business

On average, an Ontag client works with us for 6 to 8 years. Here we are looking for long-term partnerships.

Together we will
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Services

Ontag portugal

DIGITAL MARKETING AGENCY

Ontag Marketing Digital